Get help with Deeta
Tell us what's going on and we'll help. If you can't get into your account, start here.
Can't sign in?
- Lost your authenticator. If two-factor is on and you can't get your code, email contact@deeta.app from the address on your Deeta account and tell us what happened. We'll check it's really you before we change anything — that step is deliberate, and it's the same step that stops someone else doing this to your account.
- Forgot your password. You don't need us for that one. Open Deeta and tap "Forgot password" on the sign-in screen, and we'll email you a reset link. Open that link on the same iPhone you asked from — for your security it only works there.
Anything else
- Something's broken, or you have an idea. Send it to us — we read every message, and in a beta it genuinely shapes what ships next.
- Privacy or your data. Email privacy@deeta.app for anything about the information Deeta holds, including deleting it.
You can also reach us directly at contact@deeta.app.
We're a small team — you'll get a human, not a ticket robot.